It’s everyone’s duty to speak up about what’s not right, and incidents that are against the interest of the company. You don’t have to be completely sure, or have all the details, to be able to raise a concern. It takes courage to speak up when something doesn’t feel right. You can trust that we will treat your reports and concerns seriously, fairly and promptly. If something needs to be fixed, we will take appropriate action immediately.

You will never suffer adverse consequences for:

• Refusing to do something that violates this handbook
• Raising a concern in good faith for potential misconduct
• Cooperating with an investigation

<aside> ☀️ Remember: Doing right by the company is the duty of every single member of the team

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How to report?

If you feel something is not right, we encourage you to report it as soon as possible via email, in-person conversation, on Slack, or even a paper note. Please note that it will be your prerogative to keep a concern anonymous. And, the team will respect your choice.

Email: [email protected]

Mail Address: 02A, 121, 2nd Floor, Gate No 3, WeWork Eldeco Centre, Next to Malviya Nagar Metro Station, New Colony, Hauz Rani, South Malviya Nagar, New Delhi, Delhi 110017

Helpdesk: [email protected]

How should managers handle concerns?

If someone comes to you with a concern, take special effort to listen and understand the concern. Remove distractions and listen carefully, thank the person for speaking up, and respond respectfully. Take every concern seriously, even if you disagree. Take steps to protect the person’s confidentiality, and identity, as demanded. If you don’t know how to solve a particular concern, reach out to the founders or the PeopleOps Team. Your request will be promptly and fairly addressed.